Admins have the ability to adjust the settings of your organization's labs, as well as modify subscription settings, such as lab capacity, seats, and more. Moderators have the ability to adjust lab settings as well but can only view the current subscription, not alter it.

For any lab, the following settings can be configured:

On Dedicated Labs, you have the ability to control whether the Skill Tags for each Box are visible. Additionally, you can set a customized name for the lab.

On Professional Labs, you can control whether users can see which Box each flag in the flag list can be found on.

The Subscriptions page for a lab shows your information about the Lab Plan, such as the overall Seats, overall Lab Capacity, and the amount of Pwnbox hours available.

You can easily view how many Seats and Content Slots are currently being used.

Admins will have the additional ability to request alterations to the current subscription plan, as well as contact the HTB Sales Team from this page.

We do our best to make our labs as resilient as possible, but when you have a bunch of hackers throwing exploits at machines, eventually, something is bound to break.
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While you are always free to reach out to Customer Support via the Support Chat if you need a reset, Lab Admins can reset labs at their own discretion without needing to wait for us to get involved.

To do so, enter the lab you'd like to reset and navigate to the Lab tab.

Then, press the Expand button in the upper-right corner. This will reveal a Request Lab Redeployment button. After confirming the request, the lab will begin to reset, and you will be given an estimated time for completion.

To switch to another Pro Lab Scenario, access your current Pro Lab, then go to the "Settings" section. On the right side, you'll find a list of available Pro Labs for switching. Click on the "Switch" button, choose your desired scenario from the list, write a brief description, and click "Submit." Our team will handle the switch based on your request.

Switching to a Cloud Lab is similar to the process of switching to a Pro Lab. First, access the current Cloud Lab, then navigate to the "Settings" section, and finally, click on the "Deploy" option for the new scenario. Please note that it takes up to 10 minutes for the new lab to be fully deployed.